Privacy Policy

Who We Are and How to Reach Us

Growthex Academy provides specialized education in 3D modeling for video games. Our physical location is at Carrer de Pau Claris, 166, 08037 Barcelona, Spain.

If you have questions or concerns about how we handle your data, you can reach us directly:

Email: info@growthexacademy.com
Phone: +34 828 045 723
Address: Carrer de Pau Claris, 166, 08037 Barcelona, Spain

What Information We Collect

We only collect information that helps us provide better education services. Here's what we typically gather and why:

We don't collect sensitive personal data like health information, religious beliefs, or political opinions. If you provide portfolio work, we only use it for educational assessment purposes.

How We Use Your Information

Your data serves specific purposes related to delivering quality education. We use it to:

• Process your enrollment in courses starting in summer 2026 and beyond
• Provide access to learning materials, software resources, and instructor support
• Send course updates, schedule changes, and important educational announcements
• Assess your progress and provide personalized feedback on assignments
• Improve our curriculum based on aggregate student performance data
• Respond to your questions and technical support requests
• Maintain accurate financial records as required by Spanish law
• Send occasional information about new courses that might interest you (you can opt out anytime)

We base our data processing on several legal grounds under GDPR, primarily your consent when you sign up and our legitimate interest in providing quality education services.

Who We Share Your Data With

We don't sell your information to anyone. Period. But we do share limited data with trusted partners who help us operate:

Essential Service Providers

• Payment Processors: We use secure payment services to handle transactions. They receive billing information but don't store full payment card details on our servers.
• Email Services: Course communications and updates go through reliable email platforms that help us reach you efficiently.
• Cloud Storage: Learning materials and student submissions are stored on secure cloud servers with strong encryption.
• Learning Management Platform: Our course delivery system tracks your progress and provides access to educational content.

Legal Requirements

Sometimes we're required by Spanish or EU law to disclose information to authorities. This might happen in response to valid legal requests or to protect someone's safety. We'll always review such requests carefully and only share what's legally required.

International Data Transfers

Most of our data stays within the European Union. However, some of our technology providers operate servers in other countries.

When data moves outside the EU, we ensure it's protected through:

• European Commission approved Standard Contractual Clauses
• Privacy Shield frameworks where applicable
• Adequacy decisions confirming strong data protection in the destination country

You have the right to request details about these safeguards at any time by contacting us.

How Long We Keep Your Information

We don't keep data longer than necessary. Here are our general retention periods:

• Active Students: We maintain your complete learning records while you're enrolled and for one year after course completion
• Financial Records: Spanish law requires us to keep transaction records for seven years for tax purposes
• Marketing Contacts: If you've subscribed to updates but haven't enrolled, we keep your contact info for two years of inactivity, then delete it
• Portfolio Submissions: Assignment work and portfolio pieces are kept for one year after course completion, then archived or deleted per your preference
• Account Data: If you delete your account, we remove personal data within 30 days, keeping only anonymized records for statistical purposes

You can request early deletion of your data anytime, subject to legal requirements we must follow.

Your Rights Under GDPR

European data protection law gives you strong control over your personal information. Here's what you can do:

To exercise any of these rights, send an email to info@growthexacademy.com with "Privacy Rights Request" in the subject line. We'll verify your identity and respond within one month.

Security Measures

Protecting your data is something we think about constantly. Our security approach includes:

• End-to-end encryption for data transmission using industry-standard TLS protocols
• Encrypted storage for sensitive information including passwords and payment data
• Regular security audits and vulnerability assessments by independent experts
• Restricted access to personal data on a need-to-know basis among staff
• Multi-factor authentication for administrative access to systems
• Regular backups stored securely in geographically separate locations
• Incident response procedures to address potential data breaches quickly

No system is completely invulnerable, but we invest significantly in protecting your information and continuously update our security practices.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Here's what we deploy:

Essential Cookies

These keep the website functioning properly. They remember your login status and course progress. You can't fully use our learning platform without them.

Analytics Cookies

We track aggregate usage patterns to understand which course materials work best and where students get stuck. This helps us improve content quality. These cookies don't identify you personally.

Preference Cookies

These remember your settings like language preferences and display options so you don't have to reset them each visit.

You can control cookie settings through your browser, though disabling certain cookies might limit website functionality. We don't use advertising cookies or share data with ad networks.

Children's Privacy

Our courses target adults and professionals. We don't knowingly collect information from anyone under 16 without parental consent.

If you're under 18 and want to enroll, we require a parent or guardian to complete the registration process and agree to this privacy policy on your behalf.

If we discover we've inadvertently collected data from someone under 16 without proper consent, we'll delete it immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students by email and post a notice on our website.

The "Last Updated" date at the top shows when the most recent version took effect. Continued use of our services after changes means you accept the updated policy.

Major changes won't apply retroactively without your explicit consent if they significantly affect how we use data we've already collected.

Third-Party Links

Our learning materials sometimes link to external resources, industry tools, or portfolio platforms. We're not responsible for the privacy practices of these third-party sites.

When you click an external link, you leave our platform and should review that site's privacy policy. We try to link only to reputable sources, but can't control their data practices.